FAQ

SPECIAL FEATURES

Before you choose our amusement equipment, maybe there are some questions you wanna know, take few minutes to read FAQ, it can help you how to decide.

Can you design for my new park?

Yes, we also provide service of planning and design new park with resonable charge.You are required to provide the design requirements and site topographic map.
In addition, we also provide customized services of amusement equipment.

How to install rides?

We provide detailed installation drawing and videos freely. Also can dispatch technicians to your place if needed.

Do you have MOQ?

No,one is accetable too.

Is there any discount?

Yes, we can offer customers some discount  if the purchase quantity is large or the purchase amount is large.

What about the cooperation process?

Sign the contract, pay deposit, provide and confirm production request, in production, finish production, inspect the goods,pay the balance,arrange shipment.

Does your company accept customization?

Yes, we have a professional design team and a consulting team to provide clients with amusement park planning, design, equipment selection, project construction and operation consulting.

Is your company a trading one or a factory?

Factory and trade (we have our own factory site.)

Where is your company?

In Zhongshan city, Guangdong province, China(mainland).

What is your warranty and after-sale service for the products?

Our warranty is one year. Within one year, if there is any non-artificial quality problem, we will provide free replacement parts.

Whay is your payment terms?

Payment terms are as follows:
T/T is prefered, 30% deposit, balance before shipment;Letters of credit are acceptable for specific individual orders.

How long will it take to make delivery after the order is placed?

It depends on the quantity of the order and the specifications of the product ordered. The delivery time is usually between 15 and 150 days